Terms of Service

The rules for using enterpl.ai services

Last updated: April 14, 2026

1. Agreement to Terms

By accessing and using enterpl.ai services (the “Service”), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services. These terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

enterpl.ai provides AI-powered receptionist and automation services for businesses. Our services include voice agents, chat interfaces, scheduling tools, workflow automation, and related business automation tools. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

3. User Accounts

To access certain features of our service, you must create an account. You are responsible for:

  • Providing accurate, current, and complete information when creating your account
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information is kept up to date

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

4. Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, malicious, or deceptive content
  • Interfere with or disrupt the operation of our services
  • Attempt to gain unauthorized access to any part of the Service
  • Harass, abuse, or harm another person
  • Send spam or unsolicited communications
  • Use the Service in a way that could damage, disable, or overburden it

5. Payment Terms

Users may select a plan and begin a 14-day trial period. After the trial window expires, users will be prompted to sign up on Stripe to continue with their selected plan.

You agree to pay all applicable fees and charges for the services you select. All payments are non-refundable unless otherwise stated or required by law. We reserve the right to change our pricing at any time; any pricing changes will be communicated in advance and will apply to the next billing cycle.

You are responsible for any applicable taxes associated with your use of the Service.

6. Agreement to Receive Text Messages

By providing your mobile number, you agree that enterpl.ai may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals, and specials.

  • You will receive a message for each appointment booking you receive. Additionally, if you elect to receive call summaries, you will receive a text message for each call summary.
  • You may unsubscribe at any time by texting the word STOP to (815) 296-4190. You may receive a subsequent message confirming your opt-out request.
  • For help, send the word HELP to (815) 296-4190.
  • Message and data rates may apply.
  • By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.

See our Privacy Policy for how we handle the data associated with these messages.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of enterpl.ai and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection, use, and disclosure of your personal information.

9. Disclaimer of Warranties

The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied. enterpl.ai disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, enterpl.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) your use of or inability to use the Service; (b) any unauthorized access to or use of our servers and any personal information stored therein; (c) any interruption or cessation of transmission to or from the Service; or (d) any bugs, viruses, or the like that may be transmitted to or through the Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless enterpl.ai and its licensees, licensors, employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debts and expenses (including but not limited to attorney’s fees) arising from your use of and access to the Service or your violation of any term of these Terms of Service.

12. Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on our website and updating the “Last updated” date. Your continued use of the Service after such changes constitutes acceptance of the new terms.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at help@enterpl.ai or call us at (888) 864-2395.